Kiana Personalised Necklace (Silver) (Pre Order)

If you have ordered a pre order item, all wait times are listed in the description of each pre order piece as it varies. Please note this is an estimated wait time and not exact. If the wait time has been exceeded please contact our customer service team via email contact@icy-szn.co.uk for an update.

All materials used for each piece are listed in the description of each piece. Our pieces can be worn in water however we do advise to keep our pieces in the best possible condition, to avoid contact with water for long periods of time, as all pieces will tarnish eventually over time.

Yes we ship everywhere, all shipping prices available at checkout. Spend over £150 & get free shipping.

Please note before placing your order we have an all sales are final policy. We do not offer returns, nor do we allow cancellations/refunds. Please note, ICY SZN LTD reserves the right to refuse all returns.However, if an item is too big or small we do allow customers to exchange for the correct size, as long as the piece comes in more than one size.  However, we must be informed via email within 5 business days of receiving the item prior to returning. Please note sale items are not included in this due to end of line stock.If in the unlikely event that a product arrives damaged, we will only send replacements for damaged/missing products if informed within 5 business days of the package being delivered. Customer must provide photos of the issue, including packing slip.Please note as all of our items are costume jewellery, they may be susceptible to tarnishing over time. Therefore, we advise to keep our items in the best possible condition, avoiding contact with water and chemicals such as perfume. Customers are responsible for the care of their items & we do not offer refunds or replacements for pieces that have not been cared for correctly.  Please contact us atcontact@icy-szn.co.ukif you have any questions on our policies. Thank you!