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Refund Policy

Please note before placing your order we have an all sales are final policy. We do not offer refunds/exchanges, nor do we allow cancellations/ returns. Please note, ICY SZN LTD reserves the right to refuse all returns.

However, if an item is too big or small we do allow customers to exchange for the correct size, as long as the piece comes in more than one size.  However, we must be informed via email within 10 business days of receiving the item prior to returning.

If in the unlikely event that a product arrives not as described, we will only send replacements for damaged/missing products within 3 business days of the package being delivered. Customer must provide photos of the issue, including packing slip.

Please contact us at contact@icy-szn.co.uk if you have any questions on our policies. Thank you!

Based on 107 reviews
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Beautiful piece

The cutest bubble necklace ever love it

10/10

gorgeous necklace, stands out and shines beautifully

I ordered this for my daughter’s 21st Birthday and it’s absolutely gorgeous! She loves it 🥰

Flimsy AF

Ok it looks good. But absolutely not worth £28. Had it have arrived in time for Christmas I’d probably have sent it back but can’t be bothered now. Really thin and flimsy. Wasn’t expecting it to be protective but was certainly expecting it to be better made for the cost of it.

Very happy with purchase

Got this beautiful necklace it absolutely beautiful got so many compliments it’s stunning

gorgeous

great quality, looks like real gold

Beautiful necklace

My 14 year old granddaughter loves it & has worn it every day , very good quality .

J
Strawberries & Cream Cuban Link Chain Necklace *PRE ORDER*
Janine
Pretty but..

Broke after wearing once :(

Evil eye gold plated necklace

Happy with purchase, can't comment on its lastability as it was a present for my niece

fast shipping

The cutest little name necklace, fast shipping great quality

Great gift idea

Daughter loves her name necklace very pretty and sparkly only took 2 weeks to be made and sent to me

Lovely

Lovely piece of jewellery very shiny my daughter loves it thanks x

Rihanna Necklace.

The necklace is beautiful, really good quality and looks lovely on. I would definitely purchase again although the delivery time was long! I was given an expected delivery date at purchase as it was a birthday gift but when i didn’t receive a dispatched email I chased it to be told it’s delayed another 2 weeks.

B
Love Necklace (Silver)
Bella

OBSESSED! The quality is unreal the way it shines is to die for.

Worth it!

worth the price!! small but stands out and sparkles beautifully, perfect for my niece!

12/10

Really nice piece of jewellery came very quickly to me (2 days) from order date

great products

pretty necklace shines very nicely

Amalia Personalized Necklace Review 10/10

Thank you so much ICYSZN I love it. This chain goes with everything and I’ve gotten so many compliments on it <3

Beautiful

Really good quality and perfect size!

High Quality

Stunning ring and doesn't tarnish

L.O.V.E

One of the best sellers for a reason!! Gorgeous chunky cute letter feels high quality very shiny!

10/10

Worn everyday since I got it and so obsessed, so shiny and stunning

love

stunning bracelets and high quality never had any issues

Great service great jewellery

Lovely piece, very well made thanks x