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Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from icy-szn.co.uk (the “Site”).

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.


When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads


Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at contact@icy-szn.co.uk

Icy-Szn
[Re: Privacy Compliance Officer]
Based on 119 reviews
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Looks SO GOOD!

This bracelet is so pretty in person! it reflects so beautifully in the light. It also fits really well.

MAGNIFICENT

Truly a magnificent piece of jewellery, high high quality perfect for my holiday thank you so much

Necklace is lovely however took forever to come and seller doesn’t communicate very well

Nice

This necklace and the pendent and are the perfect size.

amazing quality

amazing quality came it good timing, super shiny

WOWOW

All I can say is wow, you would think this was real diamonds the way it shines!!

the most perfect name necklace

always order from icy szn their pieces are the best and my daughter loves them xx

STUNNING

Absolutely gorgeous piece of jewellery, small but stands out and really shiny!

L.O.V.E

LOVE my name necklace so much will definitely get this in silver too

the cutest bubble necklace

love love love this!! high quality and super cute

Gorgeous

the most gorgeous pearl necklace always get compliments!

M
Jelena Necklace (Gold)
Molly Hitchins
It arrived broken

I love this brand and have brought this recently and it arrived broken unfortunately, I understand that it was probably a shipment fault however I still would love to receive a replacement for my necklace. I have reached out to customer service however they still haven’t got back to me.

Beautiful piece

The cutest bubble necklace ever love it

10/10

gorgeous necklace, stands out and shines beautifully

I ordered this for my daughter’s 21st Birthday and it’s absolutely gorgeous! She loves it 🥰

Flimsy AF

Ok it looks good. But absolutely not worth £28. Had it have arrived in time for Christmas I’d probably have sent it back but can’t be bothered now. Really thin and flimsy. Wasn’t expecting it to be protective but was certainly expecting it to be better made for the cost of it.

Very happy with purchase

Got this beautiful necklace it absolutely beautiful got so many compliments it’s stunning

gorgeous

great quality, looks like real gold

Beautiful necklace

My 14 year old granddaughter loves it & has worn it every day , very good quality .

J
Strawberries & Cream Cuban Link Chain Necklace *PRE ORDER*
Janine
Pretty but..

Broke after wearing once :(

Evil eye gold plated necklace

Happy with purchase, can't comment on its lastability as it was a present for my niece

fast shipping

The cutest little name necklace, fast shipping great quality

Great gift idea

Daughter loves her name necklace very pretty and sparkly only took 2 weeks to be made and sent to me

Lovely

Lovely piece of jewellery very shiny my daughter loves it thanks x

Rihanna Necklace.

The necklace is beautiful, really good quality and looks lovely on. I would definitely purchase again although the delivery time was long! I was given an expected delivery date at purchase as it was a birthday gift but when i didn’t receive a dispatched email I chased it to be told it’s delayed another 2 weeks.